Q: Do we limit the amount you can download?
- No, we do not limit your usage at all.
Q: Do we block any websites or services such as torrents?
- No, services such as torrents and browsing are unrestricted.
Q: Does our wireless internet service cover all of the Paphos area?
- Yes, for Paphos we have coverage from Aphrodite Hills all the way to Sea Caves.
Q: What does the installation include?
- The installation includes your wireless rooftop antenna, home wireless router and cabling.
Q: Does our wireless internet service include any alert/service monitoring?
- Yes, all our access points and core routers are monitored, if any fail we receive a message immediately, we can even put your home router into monitoring mode if needed.
Q: Does our wireless internet service have any fail-safes built in?
- Yes, all our access points are connected to UPS’s, we also have multiple internet lines and we carry backup hardware of all our critical components.
Q: If I already have wireless equipment from another provider, will I have to pay to join your service?
- Yes, we charge €50 if you already have a Ubiquiti roof antenna, if you do not have the correct equipment then we will charge additionally for new equipment.
Q: Do I need to pay any deposit at all?
- No deposit required.
Q: What if I no longer require internet?
- We offer a €50 buy back on the equipment.
Q: What if I’m away for a month, do I still need to pay for my internet subscription?
- No, but you will need to let us know when you want the service stopped/started. We do not do this for one, two or three days etc. You need to be away for a minimum duration of one week.